Terms and Conditions for Users
of the School Payment Network
SERVICE DEFINITIONS
"Agreement" means these
Terms and Conditions of the Payment Service. "Payment Service" is the
Service which enables a Payment that is initiated by you to be paid to a
Payee. "Payee" is the entity to which you wish a payment to be
directed through the Service. "Payment Account" is the checking
account or credit card account from which payments will be debited.
"Service" means the Payment Service offered by or through MY PAYMENT
NETWORK, INC or any "powered by MY PAYMENT NETWORK" service offered under any brand
name, through My Payment Network distribution partners. "We,"
"us," and "our" refer to the Service. "You" and
"your" refer to the individual that is using the Service in order to
make Payment. . An "Authorized User" is any individual which you
allow to use the Service or your password or other means to access your
account.
SERVICE GUARANTEE
Payments made using credit card
typically post to your account in two business days. Payments made using
ACH/check typically post anywhere from three to six business days. Due to
circumstances beyond the control of the Service, particularly delays in
handling and posting Payments by financial institutions, some Payment
transactions may take longer to be credited to your account. .
PAYMENT AUTHORIZATION AND PAYMENT
REMITTANCE
By providing the Service with
account information you authorize the Service to process payments through any
of our ACH and credit card processors. If you choose to make payment with a
credit card account, you understand and acknowledge that the Service does not
perform any identity verification on such credit card accounts. You certify
that any Payment Account you add to your profile is an account from which you
are authorized to make payments, and any payment you make using the Service will
debit/charge a Payment Account that you are legally authorized to use. You also
authorize the Service to credit your Payment Account for payments refunded. The
Service will use its best efforts to make all your payments properly. However,
the Service shall incur no liability and any Service Guarantee shall be void if
the Service is unable to complete any payments initiated by you because of the
existence of any one or more of the following circumstances:
- If, through no
fault of the Service, your Payment Account does not contain sufficient
funds to complete the transaction or the transaction would exceed the
credit limit of your overdraft account;
- The payment
processing center is not working properly and you know or have been
advised by the Service about the malfunction before you execute the
transaction;
- You have not
provided the Service with the correct Payment Account information, or the
correct name, address, phone number;
- Circumstances
beyond control of the Service (such as, but not limited to, fire, flood,
or interference from an outside force) prevent the proper execution of the
transaction and the Service has taken reasonable precautions to avoid
those circumstances.
Provided none of the foregoing
exceptions are applicable, if the Service causes an incorrect amount of funds
to be removed from your Payment Account or causes funds from your Payment
Account to be directed to a Payee which does not comply with your Payment
Instructions, the Service shall be responsible for returning the improperly transferred
funds to your Payment Account
PAYMENT METHODS
The Payee reserves the right to
select the method of payment that will be available for any payment item. These
payment methods include, but are not limited to, an electronic check payment, or
any of the major branded credit cards.
RECURRING OR SCHEDULED PAYMENT
CANCELLATION REQUESTS
Scheduled Payments which have not
begun to process or already settled may be cancelled or edited by contacting
either My Payment Network or the Payee.
STOP PAYMENT REQUESTS
Once the Service has begun
processing any Payment, it cannot be cancelled or edited. If you desire to stop
any Payment that has already been processed, you must contact customer service
at 888.88.MYPAY. Although the Service will make every effort to accommodate
your request, the Service will have no liability for failing to do so.
PAYMENT PRESENTMENT
This feature is for the
presentment of electronic payments only and it is your sole responsibility to
contact your Payee directly if you do not receive your request for payment.
Information provided to the Payee - The
Service is unable to update or change your personal information, such as, but
not limited to, name, address, phone number(s) and e-mail address(es), that you
have established with the Payee. Any changes to such information will need to
be made by contacting the Payee directly. Additionally, it is your
responsibility to maintain all user names and passwords for Service access. You
also agree not to use someone else's information to gain unauthorized access to
another person's account. The Service may, at the request of the Payee, provide
to the Payee your e-mail address, address, or other non-sensitive data
specifically requested by the Payee for purposes of the Payee informing you
about Service and/or payment information.
Authorization to obtain payment and/or
contact data - Your use of the Service shall be deemed by us to be your authorization
for us to obtain, if necessary, your payment and/or contact data from the Payee.
Notification - The
Service may send an e-mail notification to the e-mail address listed for your
account. It is your sole responsibility to ensure that this information is
accurate. In the event you do not receive notification of Payments, it is your
responsibility to periodically log on to the Service and ensure your e-mail
address is properly stored.
Non-Delivery of Payment Requests - You
agree to hold the Service harmless should the Payee fail to deliver your Payment
Requests. You are responsible for ensuring timely payment of all payments due
the Payee. Copies of previously delivered Payment Requests must be requested
from the Payee directly.
Accuracy and dispute of
electronic payments - The Service is not responsible for the accuracy of your payments
requested by the Payee. The Service is only responsible for presenting the
information the Payee requests. Any discrepancies or disputes regarding the specifics
of the Payments requested from the payee must be addressed with the Payee
directly. This Agreement does not alter your liability or obligations that
currently exist between you and your Payee.
EXCLUSIONS OF WARRANTIES
THE SERVICE AND RELATED
DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
PASSWORD AND SECURITY
You agree not to give or make
available your password or other means to access your account to any
unauthorized individuals. You are responsible for all payments you authorize
using the Service. If you permit Authorized Users or other persons to use the
Service or your password or other means to access your account, you are
responsible for any transactions they authorize. If you believe that your
password or other means to access your account has been lost or stolen or that
someone may attempt to use the Service without your consent or has transferred
money without your permission, you must notify the Service at once by calling
1-888-88-MYPAY (69729) during customer service hours.
ERRORS AND QUESTIONS
In case of errors or questions
about your Service transactions, you should as soon as possible notify us via
one of the following:
- Telephone us at
1-888-88-MYPAY (69729) during customer service hours;
- Write us at:
MY PAYMENT NETWORK
100 S. Baldwin Street
Suite 201
Madison, WI 53703
If you think your financial institution statement is incorrect or
you need more information about a Service transaction listed on the statement,
we must hear from you no later than ninety (90) days after the FIRST statement
was sent to you on which the problem or error appears. You must:
- Tell us your
name and user name (email address);
- Describe the
error or the transaction in question, and explain as clearly as possible
why you believe it is an error or why you need more information; and,
- Tell us the
dollar amount of the suspected error.
If you tell us verbally, we may
require that you send your complaint in writing within ten (10) Business Days
after your verbal notification. We will tell you the results of our
investigation within ten (10) Business Days after we hear from you, and will
correct any error promptly. However, if we require more time to confirm the
nature of your complaint or question, we reserve the right to take up to
fifteen (15) days to complete our investigation. You may ask for copies of
documents used in our investigation.
PRIVACY POLICY
The Service's policy with respect
to use of your information will be in accordance with the MY PAYMENT NETWORK
privacy statement that may be viewed at the www.mypaynet.com site.
FAILED OR RETURNED TRANSACTIONS
In using the Service, you are
requesting the Service to make payments for you from your Payment Account. If
we are unable to complete the transaction for any reason associated with your
Payment Account (for example, there are insufficient funds in your Payment
Account to cover the transaction), the transaction may not be completed. In
such cases, you agree that:
- The Service has
the right to reattempt the transaction;
- You may be
assessed a fee by your financial institution as a result of the return
that is separate from and in addition to any fee assessed by the Service;
- You will
reimburse the Service for any fees or costs it incurs in attempting to
collect the amount of the return from you; and,
- The Service is
authorized to report the facts concerning the return to any credit
reporting agency.
ADDRESS OR BANKING CHANGES
It is your sole responsibility to
ensure that the contact information in your user profile is current and
accurate. This includes, but is not limited to, name, address, phone number(s)
and e-mail address(es). Changes can be made either within the application or by
contacting customer service. Any changes in your Payment Account should also be
made to any stored account information within the Service. The Service is not
responsible for any payment processing errors or fees incurred if you do not
provide accurate Payment Account or contact information.
SERVICE TERMINATION,
CANCELLATION, OR SUSPENSION
In the event you wish to cancel
the Service you may do so via one of the following:
- Telephone us at
1-888-88-MYPAY (69729) during customer service hours;
- Write us at:
MY PAYMENT NETWORK
100 S. Baldwin Street
Suite 201
Madison, WI 53703
- eMail us at:
[email protected]
Cancellation requests must
include your name, address, user name (email).
Any payment(s) the Service has
already processed before the requested cancellation date will be completed by
the Service. All Scheduled Payments will also be completed by the Service. The
Service may terminate or suspend Service to you at any time. Neither
termination nor suspension shall affect your liability or obligations under
this Agreement.
DISPUTES
In the event of a dispute
regarding the Service, you and the Service agree to resolve the dispute by
looking to this Agreement. If you dispute a Payment the Service advises you
first take your dispute to the Payee. If you dispute a Payment made from a
Payment Account that is a credit card account, you acknowledge that such
dispute (including, but not limited to, chargeback or fraud) must be taken up
with your credit card company; the Service is not responsible for any research
or resolution of such credit card payment disputes. You agree that this
Agreement is the complete and exclusive statement of the agreement between you
and the Service which supersedes any proposal or prior agreement, oral or
written, and any other communications between you and the Service relating to
the subject matter of this Agreement. If there is a conflict between what an
employee of the Service or customer service department says and the terms of
this Agreement, the terms of this Agreement will prevail.
ASSIGNMENT
You may not assign this Agreement
to any other party. The Service may assign this Agreement to any future,
directly or indirectly, affiliated company. The Service may also assign or
delegate certain of its rights and responsibilities under this Agreement to
independent contractors or other third parties.
NO WAIVER
The Service shall not be deemed
to have waived any of its rights or remedies hereunder unless such waiver is in
writing and signed by the Service. No delay or omission on the part of the
Service in exercising any rights or remedies shall operate as a waiver of such
rights or remedies or any other rights or remedies. A waiver on any one
occasion shall not be construed as a bar or waiver of any rights or remedies on
future occasions.
CAPTIONS
The captions of sections hereof
are for convenience only and shall not control or affect the meaning or
construction of any of the provisions of this Agreement.
GOVERNING LAW
This Agreement shall be governed
by and construed in accordance with the laws of the State of California,
without regard to its conflicts of laws provisions.
THE FOREGOING SHALL CONSTITUTE
THE SERVICE'S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY. IN NO EVENT SHALL THE
SERVICE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL,
OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS (EVEN IF ADVISED OF THE
POSSIBILITY THEREOF) ARISING IN ANY WAY OUT OF THE INSTALLATION, USE, OR
MAINTENANCE OF THE EQUIPMENT, SOFTWARE, AND/OR THE SERVICE.I HAVE READ AND
UNDERSTAND THE FOREGOING AGREEMENT AND AGREE TO BE BOUND BY ALL ITS TERMS.
Security